Products and Services

• Water and sewerage rebates

  ACTEW administers a variety of rebate schemes on behalf of the ACT government, who also set the eligibility criteria, and provide advice to the ACT Government when prices are varied. Visit this area to learn more about the rebates available.

• Water meters

  ACTEW Water is responsible for the water meter infrastructure up to, and including, the water meter. Visit this area to learn more about water meter connections and reporting a fault.

• Water and sewerage consultancy services

  ACTEW Water can provide your business with water and sewerage consultancy services. Learn more here.

• Blocked pipes

  In the ACT, leaseholders are responsible for maintaining the sanitary drain and clear access to the sewerage and stormwater systems. Learn here what to do if a blockage occurs and how to prevent blockages.

• Building and renovation

  Whether you're a home builder and renovator or a developer, architect, certifier or other professional, you need to ensure that you stay safe and avoid damaging our utility infrastructure. Failure to do so can have dangerous and expensive outcomes. Visit this area to learn about building near utility assets, contacts for building and renovation, Scan before you plan, underground infrastructure, technical standards, plants and suitable distances from pipes, and preventing damage to utility networks.

• Altering a sewer manhole

  If you wish to alter a manhole, you must apply for permission from ACTEW Water. Visit this area to learn more.

• Temporary water connection

  A contractor engaged in development works may request the provision of a temporary water supply for construction purposes. Learn more about temporary water connection here.

• Standpipes and hydrants

  Standpipes are portable hydrants designed to be connected to a fire hydrant in a water main to gain access to bulk water. Learn more about standpipes here.