Frequently asked questions
What does ACTEW do?
ACTEW is a Territory owned corporation whose primary functions are to provide energy,
water and wastewater services to the ACT through its 50% participation in the ActewAGL
joint venture, ownership of the water
and wastewater assets and the contract with ActewAGL
for the operation and management of these assets.
What services do ACTEW and ActewAGL offer?
- Water services
- Wastewater services
- Electricity
- Natural gas
- Other renewable energy services such as photovoltaics (ActewAGL Solar)
- Environmental monitoring services (Ecowise)
- Both ACTEW and ActewAGL have interests in the telecommunications industry through
part ownership of TransACT.
Why did you join up with AGL?
In a fast changing world of deregulation, and a national energy market where local
markets such as the ACT are open to competition from perhaps a score of companies,
ACTEW had to change its style of operation. It had to get bigger through acquisition
or merger, or it had to be prepared to wither on the vine while other well-funded
utility companies starved it out of business.
With national energy market leader AGL as a joint-venture partner, future risks
are shared and our marketing positioning secured. We are pleased to have made this
new step and to offer you even better service than before.
The ACT Government has asked that ACTEW looks after water restrictions.
Where can I find out more information about water restrictions?
You can look at the water restrictions information
on our website, or visit the Think water, act water website.